Paid services are not yet available through The Circl. This page explains the current position and will be replaced with full terms before any paid service launches.
Current status
Paid services are not yet available through this platform. No payment is taken, and no plan, membership or session can currently be purchased here.
Because of that, this page does not yet set out binding cancellation or refund terms. We are finalising them, and they will be published here — with their own version and date — before any paid service goes live.
What this means for you today
- Creating an account is free, and no payment details are collected.
- Nothing on this page limits any right you may have under the law that applies
to you.
- If you have already arranged a paid service with The Circl outside this
platform, the terms you agreed at that time apply. Please contact us and we will confirm them.
What will be covered when terms are published
When paid services launch, this page will state clearly:
- how to cancel, and by when
- what happens if you cancel before a programme starts
- what happens once a programme has begun
- what happens if The Circl cancels or reschedules
- what happens if a group does not go ahead
- how a refund is returned, and how long it takes
- how membership or recurring plans can be stopped
- how the above applies to organisations rather than individuals
Questions in the meantime
If you have a question about a payment or a cancellation, please use Contact Us. We will answer with the terms that actually apply to your situation rather than a general rule that may not.